This Purchase and Use of Points Agreement governs all transactions, usage, and related activities involving Points within the platform operated by Followme.
1. Definition of Points
  • Points are a virtual, non-cash, non-transferable in-platform credit used solely for platform functionalities, including but not limited to subscription payments, rewards redemption, and other designated services.
  • Points are obtained through the purchase and conversion of Units.
  • Conversion rate: 1 Unit/USD = 10 Points.
  • Points shall only become available for use upon successful crediting into the user’s account.
2. Purchase and Payment Process
  • Users may initiate Units purchases via supported payment methods as provided on the Platform (e.g. PayPal).
  • By confirming a purchase, users authorize the Platform or its payment processors to deduct the corresponding payment amount.
  • Upon successful payment confirmation, Units shall be credited to the user’s account, subject to system processing time.
  • Users may manually convert or exchange Units into Points through the Platform for eligible services, subscriptions, or platform features.
3. Finality of Transactions
  • All Units purchases and conversion of Points are final and non-refundable, except as expressly provided in the Refund & Subscription Policy.
  • The Platform does not support refunds, withdrawals, cash-out, or conversion of Points back into currency under any circumstances once successfully credited.
  • Any transfer, sale, or exchange of Points between users or third parties is strictly prohibited and shall constitute a material breach of this Agreement.
4. Transaction Monitoring and Platform Rights
  • Monitor, review, and investigate all Points-related activities.
  • Freeze, reverse, adjust, or correct Points balances in cases of suspected fraud, abuse, or system error.
  • Suspend, restrict, or terminate accounts involved in unauthorized or suspicious Points activities.
  • Take any additional measures necessary to protect platform integrity and users.
5. System Errors and Dispute Resolution
  • In the event Points are not credited within a reasonable timeframe after successful payment, users shall verify their account status and system updates.
  • If the issue persists beyond 30 minutes, users shall submit supporting evidence (including transaction records) to Platform Support for investigation.
  • Where system errors are verified:
    • Under-crediting will be rectified accordingly;
    • Over-crediting may be reversed or deducted;
    • Refunds arising from system failures, if applicable, shall be processed within 3–7 working days.
  • The Platform’s determination of system error outcomes shall be final and binding.
6. User Responsibility
  • Users are responsible for safeguarding account credentials and access information.
  • The Platform is not liable for losses arising from unauthorized access, account sharing, negligence, or user mismanagement.
  • No refunds or compensation shall be provided for user-side errors or security breaches.
7. Fraud, Abuse, and Violations
  • The Platform may, at its sole discretion, take enforcement actions including but not limited to freezing balances, suspending accounts, or permanently disabling services where:
    • Points are obtained or used through fraudulent, abusive, or unauthorized means;
    • Abnormal transaction behavior or manipulation is detected;
    • Users engage in activities that violate Platform Policies or applicable laws. 
8. Amendments
  • The Platform reserves the right to amend, update, or revise this Agreement at any time due to legal, regulatory, operational, or business requirements.
  • Updated versions shall be published on the Platform and shall take effect immediately upon publication.
  • Continued use of Points services constitutes acceptance of the revised terms.
  • Users who do not agree to the updated terms shall cease using Points services immediately. 
9. Contact